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Guest support articles
Guest support articles
Articles for guests who have made a booking through Your.Rentals
8 articles in this collection
Written by
Andrew
and
Dan Johnson
Bookings affected by Coronavirus
What happens if my booking is affected by the Coronavirus (COVID-19) outbreak?
Written by
Dan Johnson
Updated over a week ago
Rebooking & Credit
How do I rebook for a later date instead of cancelling my booking?
Written by
Dan Johnson
Updated over a week ago
What is Your.Rentals?
Why does my booking info mention Your.Rentals?
Written by
Dan Johnson
Updated over a week ago
Guest: Cancelling a booking
How do I cancel my booking?
Written by
Dan Johnson
Updated over a week ago
Guest: Reporting a Problem
How do I resolve a problem with my booking?
Written by
Dan Johnson
Updated over a week ago
Guest: Optional Extras
How do optional extras work?
Written by
Dan Johnson
Updated over a week ago
Guest: Refunds
How and when do I receive a refund?
Written by
Dan Johnson
Updated over a week ago
Rental Terms for Guests
By booking through Your.Rentals guests agree to act in accordance with our Terms of Use
Written by
Andrew
Updated over a week ago