How can we help you today?

Guest support articles

Articles for guests who have made a booking through Your.Rentals

See all articles

Getting started

Get to grips with the basics of using Your.Rentals

See all articles

Building your listing

All you need to know to create a listing and publish it to vacation rentals websites

See all articles

Photos

Everything you need to know to get your listing looking spectacular

See all articles

Rates & Discounts

Find out how to set your basic nightly rates, how to add special prices for certain periods and how to offer discounts

See all articles

Calendars

Manage your bookings and keep your calendars up to date

See all articles

Calendar Sync

Use Calendar Sync to automatically update your calendars when you receive a booking on any site

See all articles

Manage requests & bookings

Learn about the different types of bookings, how to accept and decline bookings, and how to deal with cancellations, complaints and security deposits.

See all articles

Channel manager

Publish and view your listings on whichever vacation rentals websites you want

See all articles

Managing your listings

How do I change my booking model or unlist, delete or reactivate my listings?

See all articles

Cancellation Policies

Learn how to set the best cancellation policies to maximise your revenue and minimise your risk

See all articles

Direct Booking

How do I receive and manage bookings directly from my guests?

See all articles

Messages

Everything you need to know about sending messages to your guests

See all articles

Insights

Data-driven insights, opportunities and analytics to optimise your listings

See all articles

Collaborators

Work together with colleagues to manage calendars and keep your availability up to date

See all articles

Account & Profile

How do I edit my account and profile settings?

See all articles

Account Plans

Understand the difference between Personal, Business and Pro plans and how to get verified

See all articles

Finance and Payouts

Find out how to add and edit your Payout details as well as how to view and manage your payments

See all articles

Managing Your Guests

Find out how to make sure your guest has the best possible stay, how to stay secure and what to do if issues arise

See all articles

Information about specific regions

Useful resources for property managers in certain locations

See all articles

Your.Rentals Terms & Conditions

Use of Your.Rentals is subject to agreement to our Terms & Conditions and our Privacy Policy

See all articles

Release notes

Learn more about our latest feature updates

See all articles