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Guest support articles

Articles for guests who have made a booking through Your.Rentals
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Getting started

Get to grips with the basics of using Your.Rentals
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Building your listing

All you need to know to create a listing and publish it to vacation rentals websites
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Photos

Everything you need to know to get your listing looking spectacular
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Rates & Discounts

Find out how to set your basic nightly rates, how to add special prices for certain periods and how to offer discounts
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Calendars

Manage your bookings and keep your calendars up to date
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Calendar Sync

Use Calendar Sync to automatically update your calendars when you receive a booking on any site
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Manage requests & bookings

Learn about the different types of bookings, how to accept and decline bookings, and how to deal with cancellations, complaints and security deposits.
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Channel manager

Publish and view your listings on whichever vacation rentals websites you want
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Managing your listings

How do I change my booking model or unlist, delete or reactivate my listings?
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Cancellation Policies

Learn how to set the best cancellation policies to maximise your revenue and minimise your risk
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Direct Booking

How do I receive and manage bookings directly from my guests?
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Messages

Everything you need to know about sending messages to your guests
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Insights

Data-driven insights, opportunities and analytics to optimise your listings
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Collaborators

Work together with colleagues to manage calendars and keep your availability up to date
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Account & Profile

How do I edit my account and profile settings?
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Account Plans

Understand the difference between Personal, Business and Pro plans and how to get verified
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Finance and Payouts

Find out how to add and edit your Payout details as well as how to view and manage your payments
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Managing Your Guests

Find out how to make sure your guest has the best possible stay, how to stay secure and what to do if issues arise
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Information about specific regions

Useful resources for property managers in certain locations
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Your.Rentals Terms & Conditions

Use of Your.Rentals is subject to agreement to our Terms & Conditions and our Privacy Policy
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