Using the Channel Manager
How do I set my Sales Channel preferences?
This article is for property managers who publish listings through Your.Rentals. Guests do not use the Channel Manager.
The Channel Manager is where you decide which sales channels each of your listings is published on. You set this per listing, so different properties can go to different channels.
You first choose your channels when you publish a listing. You can change them at any time afterwards in the Channel Manager.
Some channels cover several websites
A number of sales channels own more than one brand or regional site. Vrbo, for example, includes HomeAway, Stayz.com.au, Abritel.fr, fewo-direkt.de and others.
When you switch one of these channels on, your listing goes to all of that channel's sites. You do not need to switch each regional site on separately. The description on each channel's card tells you which sites it covers.
How to turn a sales channel on or off
- Go to the Channel Manager page.
- Select the listing you want to change.
- Find the sales channel you want in the list.
- Click the toggle in that channel's box.
- A window opens to confirm the change. Read what it says, then confirm.
Blue means the channel is on. Grey means it is off. Your change is saved automatically.
If you change your mind, click Cancel in that window. Nothing is changed and the toggle goes back to how it was.
Please note that it can take up to several days for a change to show up on the sales channel itself. Your.Rentals does not control how often each channel checks for updates.
Making the same change to your other listings
If your account has more than one listing, the confirmation window also lists your other listings. Tick any of them to make the same change to those listings at the same time, then confirm.
To change only the listing you selected, leave the boxes empty and confirm.
This window does not appear if you have just one listing.
What the status on each channel means
Above the name of each channel you will see a short status. This tells you how your listing is doing with that channel.
|
Status |
What it means |
|---|---|
|
Sending |
Your listing is on its way to the channel. The channel has not confirmed it yet, so there is nothing to do but wait. |
|
Sent to channel |
Your listing has reached the channel successfully. |
|
Could not be sent |
Something stopped your listing reaching the channel. There are many possible reasons, so email our Connectivity team at connectivity@your.rentals and they will look into it for you. |
Channel settings
Some channels have their own settings, which you reach by clicking Manage settings on that channel's card.
This is where you complete anything that particular channel asks for, such as compliance details, registration requirements, policies and discounts. A blue dot on the button means there is something waiting for your attention.