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FAQ on Guest Registration in Greece

Most common questions for guests regarding registration in Greece

  1. Why are travellers in Greece asked to provide their personal information?
    A: Travelers in Greece are asked for their personal information to comply with Greek law, which requires the registration of all visitors with authorities for security and tax purposes. Specifically, hosts are required to submit a "Short-Term Rental Declaration" to the Independent Authority for Public Revenue (IAPR).

  2. If travelling in a group, are data required about all group/family members?
    A: No, only the data of the main guest (booker) is declared. Accompanying guests are not individually reported.

  3. Which law requires this?
    A: This is primarily regulated by Greek tax law, specifically Law 4646/2019, Article 29. This law requires online platforms and hosts to collect and report guest information for tax and public revenue purposes.

  4. What data is required?
    A: The following personal information is required by Greek police:
    1. First name
    2. Last name
    3. Citizenship
    4. Passport number (if you are an International guest)
    5. Tax ID Number (AFM) (if you are a domestic guest)

  5. What happens if I don’t want to provide the requested information?
    A: Refusing to provide the legally required information may result in your host being unable to proceed with your booking.
    Since hosts face significant fines for non-compliance, they have the right to cancel your reservation or prevent you from accessing the property if you do not provide the necessary data. In a worst-case scenario, the host may be forced to report your non-compliance to the authorities.

  6. Can I register my data directly with the police?
    A: No, the data has to be submitted by the host or property manager.
  7. Who has access to my data?
    A: Your host, Greece’s Independent Authority for Public Revenue (IAPR) and Your.Rentals employees.

  8. How is my personal information secured and kept safe?
    A: The following measures have been put in place to safeguard your data:
    1. The web page where you are asked to fill out the registration form is using SSL connection. SSL is a standard technology for securing an internet connection by encrypting data sent between a website and a browser (or between two servers). It prevents hackers from seeing or stealing any information transferred.
    2. The only access to the web page where you are asked to fill out the registration form is:
      - through the booking details/confirmation page that uses a booking token (encrypted booking reference) and that is only shared with the guest who made the reservation (the host doesn’t have access to that page)
      - with the direct link that only your fellow travellers know and have shared with you.
    3. Apart from your full name, the information you provide is not visible or accessible to other guests.
    4. To log in to our system and access your data, your host has to go through the 2-factor authentication process.
    5. Your host will send the data to Greece’s Independent Authority for Public Revenue (IAPR)

  9. How is my data processed and where is it stored?
    A: Your host is required to send the data to Greece’s Independent Authority for Public Revenue (IAPR) by the 20th of the month following your check-out.
    Your data is stored on a server in Frankfurt, Germany, complying with the General Data Protection Regulation (GDPR).

  10. For how long is my data stored?
    A: Hosts must retain guest registration forms (including name, date of birth, and travel document details) digitally for 10 years and ensure the data is available to the authorities upon request. This digital record must also be printable and accessible.

  11. Who should I contact if I feel that my privacy is being violated?
    A: You can first contact your host for clarification. If your concerns are not addressed, you can contact the Hellenic Data Protection Authority (HDPA), which is the independent national authority for the protection of personal data in Greece. In your own country you can also contact the Data Protection Agency or your lawyer.

  12. What is the latest time when I can provide my information?
    A: While the host has until the 20th of the following month to submit the data, you should provide the information before or upon your arrival. Hosts often require this information as a condition of your stay to ensure they can comply with the law and to prevent them from having to cancel your booking or prevent access to the property.

  13. Instead of filling the data online, can I provide my information directly to the host? Either when I arrive at the property or via email, SMS, or similar?
    A: In principle yes. In practice, make sure that you agree with the host about how and when you will provide the necessary information. It is very important that the host agrees to your suggestion, as otherwise they might cancel your booking or prevent you from accessing the property.
  14. I travel in a group. Will the other group members see my data?
    A: The person who made a booking and/or other fellow travellers will see your name in the list of registered guests if you have completed the registration form. They will not see the other personal data that you have provided.
  15. I have a criminal record, or/and have been convicted in my past. Will my host and my fellow travellers know about it?
    A: No. A host is only required to collect your name and travel document information for tax and security purposes. They are not authorized or required to collect information about your criminal record.