📄 Issuing Invoices for Guests

An invoice must be provided to your guests at check-out, as required by your local legislation.

Why is issuing an invoice important?

Invoices are not only a legal requirement in many countries but also a professional way to provide guests with a clear record of their stay. They serve as proof of payment and can be necessary for guests to submit expense claims or for tax purposes.

Who is responsible for issuing the invoice?

As the property owner or manager, you are solely responsible for issuing invoices to your guests.

• Your.Rentals holds no responsibility for invoicing and will not send invoices for any reservation to your guest.
• Only you, as the host, can provide the official invoice in compliance with your local tax regulations.

Issuing the correct amount

• Regardless of how you receive the reservation funds, the invoice issued to the guest must always show the full reservation amount.
• If Your.Rentals deducts fees before transferring your payout, you are still required to issue the invoice for the total amount paid by the guest, not the net amount you receive.

This ensures compliance with tax regulations and avoids disputes with guests who need a proper invoice for their expenses.

Issuing guest invoices if you’re not VAT-registered

• Check if you are required to be tax-registered under your local law.
• If VAT registration is not required, you may still need to issue non-tax invoices or customer receipts, depending on local regulations.

What should the invoice include?

To be valid, an invoice typically needs to show:

• Your business name, address, and tax identification number.
• Guest’s name and address (if required by law).
• Booking reference or stay period.
• Breakdown of charges (room rate, taxes, additional services).
• Total amount paid by the guest, not the amount after deducting fees.
• Date of issue and invoice number.