How do I use the calendar to view and manage Instant Bookings and Booking Requests?
The Calendar shows Instant Bookings and Booking Requests as primary bookings. This means that they take precedence over manually added bookings or those imported via Calendar Sync.
Instant Bookings
If you have published your listing as Instant Booking, when a Guest books in a sales channel, the booking will be instantly accepted - and have the status Confirmed.
Confirmed Bookings in Calendar
Confirmed bookings appear in the Calendar with a green colour. You can select the booking to view more details, message your guests or to cancel the booking.
Booking Requests
If you have published your listing as Request Booking, when a Guest books in a sales channel, the booking will have a status Pending for a 24 hour period. You will be notified of the request by SMS and email, and must Accept or Decline the request within 24 hours.
A Booking request shows as a red booking in the Calendar. You can select the booking to view more details and accept or decline the request.
When you Accept the request, the booking will have the status Confirmed and will appear as described in the section above.
When you Decline the request, the booking will no longer show in your Calendar, although you can see Declined requests in the Bookings section.